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September 28-30, 2015
Indiana Convention Center, Indianapolis, IN
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Full Schedule


*Schedule subject to change

Monday, September 28, 2015

12:00pm

-

5:00pm

Registration Open 

3:00pm

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4:00pm

Social Media Mastery for Motorcoach Operators
Play the online social media game like a pro without having to give up running your motocoach company. From content development to advertising, branding to tools to help you automate your efforts, this course will give you exactly what you need to do to grow your following and engage your audience like never before.

Presented by

3:00pm

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4:00pm

Understanding Your Millennial Customers
Millennials are a fast-growing, vital part of your customer base. This session will help you understand who millennial customers are, how they think and how to reach them, as well as how to apply successful skills and strategies to attract more of these customers and engage them for repeat business.
Presenter: Porschia Parker Fly High Coaching

4:00pm

-

5:00pm

Alcohol - What is Your Liability?
Ever wonder what your exposure is when alcohol is involved in a group trip? Find out how you can mitigate your risk and protect your passengers and your company.

Presented by

4:00pm

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5:00pm

Keys to Building Team Skills
In order to have an efficient transportation system you must have an effective team. This presentation discusses various methods of increasing team work and teaches techniques for getting people to work together. Human interaction is a key component of the transportation industry and reducing conflicts and building morale is critical. This program is informative, fun and inspirational.

5:00pm

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7:00pm

BusCon Opening Night Reception at Lucas Oil Stadium

       

Tuesday, September 29, 2015

8:00am

-

5:00pm

Registration Open 

8:30am

-

9:30am

Concurrent Sessions

Focus on Alternative Fuels
Description coming soon!

Bus Collisions and Determining Preventability
Beginning with a step-by-step analysis that identifies the root cause of preventable incidents, this session will identify any potential skills, behaviors, standard operating procedures, or decisions that may have been compromised, before using that information to define specific corrective actions or training progressions that will prevent further incidents at your operation.

Navigating a Crisis in a 24/7 Digital Age
A catastrophic incident can impact your operation in a matter of seconds. This session will discuss how to manage a crisis, including how to deal with the media using practical tools for effective communication, and what steps you need to take protect your reputation and keep your operation moving forward.

9:30am

-

9:45am

Coffee Break

9:45am

-

10:45am

Concurrent Sessions

Case Study: Practical Experiences with Electric Buses
The future is here! During this informative session, top-level management will discuss their usage of electric vehicles at their operations, including factors to consider before implementation, driver and safety training, initial challenges, actual application and what benefits they’ve seen following implementation.

Training the Trainers
Not everyone is cut out to be a bus driver. You can teach them all the knowledge and skills possible, but with the right attitude, the motivations, values and personality, they will not be good at the job or will quit and leave the agency. As a trainer, your goal is to educate and influence the future behavior of drivers. This presentation will show you how.

Fatigue Management: What Can You Do to Limit Your Risk?
A driver of any type of vehicle is at risk due to the impact of fatigue. Without taking proactive steps, including being able to identify areas of risk, your operation, passengers and/or customers can suffer the consequences. This session will help you not only identify those risks but what you can do to limit, prevent and manage the fatigue at your operation.

10:45am

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11:00am   

Coffee Break

11:00am

-

12:00pm

Keynote Address: Driving Excellence
Mark Aesch, CEO of TransPro, a management consultancy that guides transit systems, will bring to life stories from lessons learned during his many years as a transit management leader and innovator.  His Driving Excellence presentation will both inspire and inform participants on how to reform staid cultures, motivate teams to higher levels of efficiency, and turn customer service to customer satisfaction.
Keynote Speaker: Mark Aesch, TransPro

12:00pm

-

5:00pm

Exhibit Hall 

12:30pm

-

2:00pm

Lunch in the Exhibit Hall

1:30pm 

&

3:00pm

BusCon Ride & Drive

5:00pm

7:00pm

BusCon Night on the Town at Slippery Noodle

       

Wednesday, September 30, 2015

8:00am

-

2:00pm

Registration Open

8:00am

-

9:00am

Breakfast Awards Ceremony

9:05am

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9:55am

Concurrent Sessions

Is Your System American Disabilities Act (ADA) Compliant with your Federal Regulations?
This presentation will cover the idea behind the federal disabilities acts and why systems might be penalized by the justice department or its respective federal organization for not complying. It will also discuss ways to apply for and receive appropriate funding for solutions, including audible announcements at stops and visual signage for the hard of hearing, as well as the broader impact compliance can have on your operation.
Presenter: Ilya Rekhter, DoubleMap

The Best Innovators in the Industry Today
This year, METRO Magazine and BusCon are giving out the very first Innovation Awards, which recognize partnerships that have had a positive impact at operations around the U.S., whether through financial savings or improved efficiencies. This panel-style session will focus on this year’s winners, allowing you a glimpse at innovative programs that may be right for you.  

How to Buy Your First Bus
With operations looking to diversify their businesses, some are looking at possibly adding new types of vehicles. But after you make the decision, what’s the next step? This session will walk you through everything you need to consider before embarking on the process of purchasing your first bus, including how to choose the best vehicle to fit your needs and how to finance that vehicle, from leaders in the private motorcoach industry.  

10:00am

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10:50am

Closing General Session
A Glimpse Into the Future of Transportation
Focusing on the new mindset today’s customer have when searching for transportation options, new operations are popping up, which combine big data and mobile technology to systematically change the face of mass transportation. Join us to hear about what these operations are doing, how they do it and what impact these new business models are having on communities in the U.S.   

10:00am

-

2:00pm

Exhbit Hall Open

12:00pm

-

1:30pm

Lunch in the Exhibit Hall

       


Last Updated: 4/29/15

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Supporting Associations

   
   
 

Watch the Video!

Check out our exciting recap video and live testimonials from the 2014 expo!

Click here to view the BusCon YouTube Channel!

 

Keynote Address: 
Driving Excellence
Mark Aesch

Chief Executive Officer,
TransPro
Tuesday, September 29th
11:00am - 12:00pm

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