A special track of seminars at Buscon 2011 addressed compelling issues relevant to implementing a new transit system, going green, getting grant money and much more! If you are a transit or university transportation provider then you should make BusCon's University Transit track a must!
Below is a review of the sessions in our track designed for transit & university operators:
Using Transit Research to Make Cost-Effective Service Improvements
Have you considered the powerful insights that existing transit research can offer to help your transit system? Much of this research is available at no cost online and can be reviewed quickly to determine components that are relevant to your situation. This session will review the Transit Cooperative Research Program (TCRP), other university research, and best practices to make cost-effective improvements to your transit service based on existing research.
Presenter: Bob Bourne, Bob Bourne Transit Consulting, LLC
Maintaining Our Front Door: Controlling Image and Empowering Our Front Line Employees
Managing your image is not a top down exercise. Transit customers are served by front line employees. Are you investing in these people to protect your public face? This seminar will address concepts related to image, empowerment, and employee development.
Presenter: Jude Kiah, Western Illinois University
Full seminar descriptions can be found on our schedule by clicking here.